WRITTEN BY: Michael Shiverdecker
DATE: September 30, 2025

The headlines may feel overwhelming—government shutdowns, rising prices, and AI flooding social media, but for RS&I Authorized Dealers, it all comes down to one thing: how customers respond.

On this week’s episode of The Dealer Download powered by RS&I, host Michael Shiverdecker unpacks three trends shaping the market:

  • Shutdown uncertainty and consumer confidence, Wealthy households are holding steady, but working-class consumers are losing faith in the economy. Dealers should position internet, TV, and security as essential, not optional.

  • The rise of AI “slop”, Customers are drowning in low-quality, auto-generated content. That creates an opening for dealers to stand out as human, local, and trustworthy.

  • Everyday inflation – Even small price hikes, like coffee, make households rethink their budgets. Dealers can highlight long-term stability and savings with fiber, security, and solar.

 

 

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WRITTEN BY: Michael Shiverdecker
DATE: September 26, 2025

Every dealer wants to know the same thing: what separates the good from the great?

At RS&I, we’ve partnered with Authorized Dealers across the country for decades. One thing is clear: top performers don’t succeed by chance. They follow consistent habits that help them grow faster, stay competitive, and build long-term customer loyalty.

This week on The Dealer Download powered by RS&I, we’re talking about the five habits that make all the difference. From smarter training to stronger customer experiences, these are the practices that set successful Authorized Dealers apart.

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WRITTEN BY: Michael Shiverdecker
DATE: August 15, 2025

The Dealer Download, powered by RS&I – where independent dealers get the insights, strategies, and support they need to grow. Whether you’re in wireless, smart home security, internet, TV, or solar, this podcast brings you real-world stories, expert tips, and the tools to help your business thrive. 

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WRITTEN BY: Luke Hammerland
DATE: January 23, 2025

It’s an obvious fact that all businesses need salespeople because if you’re not selling, you’re not making money. Effective salespeople are key for generating revenue, building ongoing relationships with customers, creating a good reputation for your company, and leading ultimately to the continued growth of the business. Here are four tips to help your small business establish a team built for success.

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WRITTEN BY: Steve Poulsen & Luke Hammerland
DATE: December 18, 2024

An Action Plan is a vital component of your overall business and personal strategy. It provides a detailed roadmap to help you achieve your goals, outlining the steps required to reach your objectives. Unlike a static document, an Action Plan is dynamic - it is a working tool you’ll use consistently throughout your week, month, or year. As the name suggests, it’s all about action!

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