WRITTEN BY: Michael Shiverdecker
DATE: January 12, 2026

Welcome to The Dealer Download, powered by RS&I.

Door to door sales has been declared “dead” more times than a soap opera character. Yet here it is, still closing deals, still building trust, and still outperforming many digital only channels when it comes to high intent conversions.

What has changed is not whether door to door works.
It is how it works.

Modern field sales is powered by data, digital tools, smarter territory planning, and tighter alignment with marketing. It is no longer about knocking blindly and hoping for the best. It is about precision, timing, and relevance.

For RS&I Authorized Dealers selling fiber, wireless, and smart home solutions, door to door has become one of the most effective growth channels when it is executed correctly.

In this episode of The Dealer Download powered by RS&I, host Michael Shiverdecker sits down with Levi Williams, Director of Sales for Lumen, T-Mobile, and Vivint at RS&I, to break down how door to door evolved and why it continues to outperform in a digital first world.

What You’ll Learn in This Episode

  • How Door to Door Evolved From Cold Knocking to Precision Targeting

    Door to door did not disappear. It got smarter. Today’s top teams use data, lead scoring, and neighborhood level insights to focus on homes that are most likely to convert. Levi explains how modern territory planning dramatically improves efficiency and closes more deals with fewer doors.

  • Why Face to Face Still Wins in a Digital World

    Online ads can create awareness. In person conversations create trust. This episode explores why fiber, wireless, and home security are still easier to sell when a real human is standing at the door answering questions and solving problems in real time.

  • What Today’s Top Reps Do Differently

    The best reps are not just knocking. They are qualifying, educating, and positioning themselves as consultants. Levi shares what separates high performing field reps from those who burn out and why coaching, scripts, and follow up matter more than ever.


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WRITTEN BY: Michael Shiverdecker
DATE: January 8, 2026

Welcome to The Dealer Download, powered by RS&I.

Fiber broadband is expanding faster than ever. But the most important shift is not how much fiber is being deployed. It is how deployment itself is changing.

Smarter network design, federal funding, workforce challenges, and new technologies are reshaping what fiber looks like on the ground. For RS&I Authorized Dealers, understanding these shifts is no longer optional. It directly impacts how you sell, how you position solutions, and where growth comes from in 2026 and beyond.

In this episode of The Dealer Download powered by RS&I, host Michael Shiverdecker breaks down the six biggest trends transforming fiber deployment and why they matter for dealers selling AT&T Fiber, Brightspeed, and business connectivity solutions.

This is not a technical deep dive. It is a strategic one.

What You’ll Learn in This Episode

  • How Smarter Fiber Deployment Is Reducing Cost and Time
    Fiber builds are no longer one size fits all. New design methods, modular construction, and better planning are shortening install timelines and lowering deployment costs. This episode explains why these efficiencies accelerate market expansion and open new sales opportunities.

     

  • Why Federal Funding Is Reshaping Fiber Strategy
    Programs like the BEAD Program are changing where and how fiber is built. Michael breaks down why public funding is driving rural and underserved expansion and how dealers benefit when new markets come online faster.

     

  • How Fiber and 5G Convergence Expands Dealer Opportunity
    Fiber is no longer a standalone product. It is the foundation for wireless backhaul, redundancy, and hybrid connectivity models. This episode explains how fiber and 5G work together and why dealers who understand that relationship win more complex, higher value deals.

     

  • Why Emerging Technologies Are Driving Demand
    AI, edge computing, advanced cloud workloads, and even quantum research all depend on low latency, high capacity networks. Fiber is becoming essential infrastructure, not an upgrade. Dealers who can articulate that value position themselves as long term partners, not commodity sellers.

     

  • The Workforce Challenge Behind the Buildout
    Fiber expansion is moving fast, but skilled labor is not keeping pace. This episode explores why workforce shortages matter to timelines, why training initiatives are increasing, and how that impacts expectations with customers.

     


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WRITTEN BY: Michael Shiverdecker
DATE: January 5, 2026

Welcome to The Dealer Download, powered by RS&I.

The copper shutdown clock is officially ticking. And for millions of businesses, the implications are bigger than most realize.

AT&T has confirmed it will retire copper based landline services across its 21 state footprint by the end of 2029. That decision sets a hard deadline on legacy phone infrastructure that many businesses still rely on every day. Elevators, fire alarms, security systems, point of sale terminals, and even fax lines are still running on copper in far more locations than expected.

This is not a distant issue. It is an active transition. And many businesses are unprepared.

That gap is not a problem. It is an opportunity.

In this update episode of The Dealer Download powered by RS&I, host Michael Shiverdecker explains what the copper shutdown really means, why waiting creates risk, and how RS&I Authorized Dealers can lead proactive, trust based migration conversations.

What You’ll Learn in This Episode

  • What the Copper Shutdown Actually Means
    This is not just about phone lines going away. Copper networks support critical business systems that require reliability and compliance. This episode breaks down what is being retired and why replacement planning cannot be delayed.

     

  • Which Business Systems Are Most at Risk
    Elevators, life safety systems, alarms, access controls, POS terminals, and analog fax lines are often overlooked until they fail. Michael explains why these systems are especially vulnerable and why downtime or noncompliance can be costly.

     

  • Why Waiting Increases Cost and Risk
    Businesses that delay migration will not just face higher costs. They risk service interruptions, rushed installations, and regulatory exposure. Planning early gives businesses control over timelines, budgets, and outcomes.

     

  • How Authorized Dealers Can Lead the Conversation
    This transition is not about fear based selling. It is about continuity and futureproofing. Dealers who educate first and plan alongside their customers build long term relationships, not one time transactions.

     

  • Why This Is a Once in a Generation Opportunity
    The move away from copper opens the door to modern solutions like fiber, wireless redundancy, Internet Air, and digital voice. Dealers who act early can position themselves as trusted advisors during a major infrastructure shift.


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WRITTEN BY: Michael Shiverdecker
DATE: January 2, 2026

Welcome to The Dealer Download, powered by RS&I.

The economic outlook heading into 2026 is not defined by collapse or boom. It is defined by uncertainty. Rapid innovation, mixed market signals, and cautious consumer sentiment are reshaping how people buy and who they trust.

In this episode of The Dealer Download, host Michael Shiverdecker breaks down what this moment means for Authorized Dealers and why trust and reliability are outperforming flash and hype.

As artificial intelligence accelerates across industries and job growth shows signs of slowing, one message is becoming clear. Customers are still buying. They are simply being far more selective about who they buy from.

 

What You’ll Learn in This Episode

  • Why Trust Is Outperforming Hype
    How shifting consumer confidence and economic uncertainty are changing buying behavior and why reliability now matters more than innovation alone.

  • How Market Signals Are Influencing Customer Decisions
    What slowing job growth and cautious spending mean for Authorized Dealers and how to adjust your sales approach accordingly.

  • Why AT&T’s Customer Satisfaction Wins Matter
    How recent J.D. Power recognition reinforces the value of selling trusted brands during uncertain economic cycles.

  • How to Position Connectivity as Essential Infrastructure
    Why wireless and fiber should be framed as foundational services, not optional upgrades, and how that positioning drives stronger conversions.


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WRITTEN BY: Michael Shiverdecker
DATE: December 30, 2025

Welcome to The Dealer Download, powered by RS&I.

A new year does not require bigger promises or louder goals. It requires better habits and clearer execution.

As 2026 approaches, many Authorized Dealers are thinking about growth. More revenue. More locations. More momentum. But growth does not come from vague resolutions. It comes from consistent, intentional decisions made every week, not just in January.

That is the focus of this episode of The Dealer Download, where host Michael Shiverdecker outlines the New Year’s resolutions that actually move the needle for dealer businesses.

Instead of chasing ambition without structure, this episode provides a practical roadmap for turning reflection into results.

What You’ll Learn in This Episode

  • How to Use Year-End Reviews to Plan Smarter
    Top-performing dealers do not rush into a new year blindly. They review what worked, what stalled, and what drained resources. This episode explains how to use last year’s data to make better decisions, not just hopeful ones.

  • Why Measurable Goals Outperform Vague Resolutions
    “Grow more” is not a strategy. Clear targets around revenue, activations, marketing performance, and training create accountability and momentum. You will learn how to set goals that can actually be tracked and adjusted.

  • The Importance of Consistent Team Training
    Growth breaks when teams are unprepared. This episode reinforces why regular training, clear expectations, and skill development protect performance and customer experience as you scale.

  • Why Customer Experience Drives Long-Term Revenue
    Sales do not end at activation. A consistent, positive customer experience leads to referrals, retention, and reputation, which are the real engines of sustainable growth.


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