Every dealer wants to know the same thing: what separates the good from the great?

At RS&I, we’ve partnered with Authorized Dealers across the country for decades. One thing is clear: top performers don’t succeed by chance. They follow consistent habits that help them grow faster, stay competitive, and build long-term customer loyalty.

This week on The Dealer Download powered by RS&I, we’re talking about the five habits that make all the difference. From smarter training to stronger customer experiences, these are the practices that set successful Authorized Dealers apart.

The Dealer Download, powered by RS&I – where independent dealers get the insights, strategies, and support they need to grow. Whether you’re in wireless, smart home security, internet, TV, or solar, this podcast brings you real-world stories, expert tips, and the tools to help your business thrive. 

It’s an obvious fact that all businesses need salespeople because if you’re not selling, you’re not making money. Effective salespeople are key for generating revenue, building ongoing relationships with customers, creating a good reputation for your company, and leading ultimately to the continued growth of the business. Here are four tips to help your small business establish a team built for success.

An Action Plan is a vital component of your overall business and personal strategy. It provides a detailed roadmap to help you achieve your goals, outlining the steps required to reach your objectives. Unlike a static document, an Action Plan is dynamic - it is a working tool you’ll use consistently throughout your week, month, or year. As the name suggests, it’s all about action!

Reliable internet access in today’s digital age isn't just a luxury; it's a necessity. And when it comes to internet connectivity, fiber optic networks offer the best user experience for streaming, gaming, working, and more. RS&I Authorized Dealers have a unique opportunity to tap into the immense potential of fiber internet and sell an amazing service to their customers.