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The copper shutdown clock is officially ticking. And for millions of businesses, the implications are bigger than most realize.

AT&T has confirmed it will retire copper based landline services across its 21 state footprint by the end of 2029. That decision sets a hard deadline on legacy phone infrastructure that many businesses still rely on every day. Elevators, fire alarms, security systems, point of sale terminals, and even fax lines are still running on copper in far more locations than expected.

This is not a distant issue. It is an active transition. And many businesses are unprepared.

That gap is not a problem. It is an opportunity.

In this update episode of The Dealer Download powered by RS&I, host Michael Shiverdecker explains what the copper shutdown really means, why waiting creates risk, and how RS&I Authorized Dealers can lead proactive, trust based migration conversations.

What You’ll Learn in This Episode

• What the Copper Shutdown Actually Means
  This is not just about phone lines going away. Copper networks support critical business systems that require reliability and compliance. This episode breaks down what is being retired and why replacement planning cannot be delayed.

   

• Which Business Systems Are Most at Risk
  Elevators, life safety systems, alarms, access controls, POS terminals, and analog fax lines are often overlooked until they fail. Michael explains why these systems are especially vulnerable and why downtime or noncompliance can be costly.

   

• Why Waiting Increases Cost and Risk
  Businesses that delay migration will not just face higher costs. They risk service interruptions, rushed installations, and regulatory exposure. Planning early gives businesses control over timelines, budgets, and outcomes.

   

• How Authorized Dealers Can Lead the Conversation
  This transition is not about fear based selling. It is about continuity and futureproofing. Dealers who educate first and plan alongside their customers build long term relationships, not one time transactions.

   

• Why This Is a Once in a Generation Opportunity
  The move away from copper opens the door to modern solutions like fiber, wireless redundancy, Internet Air, and digital voice. Dealers who act early can position themselves as trusted advisors during a major infrastructure shift.

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The economic outlook heading into 2026 is not defined by collapse or boom. It is defined by uncertainty. Rapid innovation, mixed market signals, and cautious consumer sentiment are reshaping how people buy and who they trust.

In this episode of The Dealer Download, host Michael Shiverdecker breaks down what this moment means for Authorized Dealers and why trust and reliability are outperforming flash and hype.

As artificial intelligence accelerates across industries and job growth shows signs of slowing, one message is becoming clear. Customers are still buying. They are simply being far more selective about who they buy from.

What You’ll Learn in This Episode

• Why Trust Is Outperforming Hype
  How shifting consumer confidence and economic uncertainty are changing buying behavior and why reliability now matters more than innovation alone.

• How Market Signals Are Influencing Customer Decisions
  What slowing job growth and cautious spending mean for Authorized Dealers and how to adjust your sales approach accordingly.

• Why AT&T’s Customer Satisfaction Wins Matter
  How recent J.D. Power recognition reinforces the value of selling trusted brands during uncertain economic cycles.

• How to Position Connectivity as Essential Infrastructure
  Why wireless and fiber should be framed as foundational services, not optional upgrades, and how that positioning drives stronger conversions.

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A new year does not require bigger promises or louder goals. It requires better habits and clearer execution.

As 2026 approaches, many Authorized Dealers are thinking about growth. More revenue. More locations. More momentum. But growth does not come from vague resolutions. It comes from consistent, intentional decisions made every week, not just in January.

That is the focus of this episode of The Dealer Download, where host Michael Shiverdecker outlines the New Year’s resolutions that actually move the needle for dealer businesses.

Instead of chasing ambition without structure, this episode provides a practical roadmap for turning reflection into results.

What You’ll Learn in This Episode

• How to Use Year-End Reviews to Plan Smarter
  Top-performing dealers do not rush into a new year blindly. They review what worked, what stalled, and what drained resources. This episode explains how to use last year’s data to make better decisions, not just hopeful ones.

• Why Measurable Goals Outperform Vague Resolutions
  “Grow more” is not a strategy. Clear targets around revenue, activations, marketing performance, and training create accountability and momentum. You will learn how to set goals that can actually be tracked and adjusted.

• The Importance of Consistent Team Training
  Growth breaks when teams are unprepared. This episode reinforces why regular training, clear expectations, and skill development protect performance and customer experience as you scale.

• Why Customer Experience Drives Long-Term Revenue
  Sales do not end at activation. A consistent, positive customer experience leads to referrals, retention, and reputation, which are the real engines of sustainable growth.

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Advertising has always been a risk. One message can elevate a brand, or quietly undo years of trust. As we move into 2026, that reality is becoming sharper, not softer.

Consumers are not overwhelmed by ads. They are exhausted by them. AI tools are everywhere, budgets are tight, and attention spans are short. None of that spells disaster, but it does raise the stakes. Customers are not rejecting marketing outright. They are filtering harder and remembering who gets it wrong.

That filter is not a problem. It is a signal.

In this episode of The Dealer Download, host Michael Shiverdecker breaks down why bad advertising costs more than wasted spend, and why the right message, delivered the right way, can change everything for Authorized Dealers.

What You’ll Learn in This Episode

• Why Bad Advertising Damages Trust, Not Just Performance
  When an ad feels tone deaf, artificial, or emotionally off, customers do not just scroll past it. They remember it. This episode explains why poor execution erodes confidence and how that erosion shows up later as lost sales.

• How Disconnect Happens, Even With Big Budgets
  The problem is rarely the tool. It is the distance between the message and how customers actually feel. You will hear why AI, trends, and clever ideas fail when they are not grounded in human judgment and local awareness.

• Why Dealers Are the Brand in Their Market
  Customers do not separate the product from the person selling it. Your kiosk, your booth, your door knock, and your ad are the brand. This episode explains why relevance and honesty outperform generic messaging every time.

• How to Advertise Smarter Without Chasing Gimmicks
  You do not need viral campaigns to grow. You need clarity, consistency, and value. The episode outlines practical ways Authorized Dealers can keep advertising human, test before scaling, and focus on what customers actually care about.

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The economic outlook heading into 2026 is not collapsing. It is complicated. And for Authorized Dealers, that distinction makes all the difference.

Inflation is still top of mind for consumers, even as price increases slow. Tariff uncertainty continues to ripple through supply chains. The Federal Reserve is signaling caution rather than confidence when it comes to future rate cuts. None of this screams crisis, but it does create hesitation. Buyers are not panicking. They are pausing.

That pause is not a problem. It is a signal.

In this episode of The Dealer Download, host Michael Shiverdecker unpacks why trust, clarity, and reliability are becoming the strongest growth drivers in an uncertain economy. The core message is clear. Customers are still buying, but they are far more intentional about who they buy from.

What You’ll Learn in This Episode

• Why Inflation Still Feels Real to Consumers
  Even when inflation numbers cool, households feel the pressure through rent, groceries, insurance, and utilities. This episode explains why perception matters as much as data, and how that perception shapes buying decisions.

   

• How Economic Uncertainty Changes Buyer Behavior
  Tariffs, rate speculation, and mixed economic headlines do not stop spending altogether. They slow it down. Buyers take longer, ask more questions, and favor providers they trust to be transparent and consistent.

   

• Why Essential Services Keep Winning
  Wireless, fiber, connectivity, security, and smart home solutions are not discretionary purchases. They are foundational. When budgets tighten, customers protect what keeps their lives running, which is exactly where Authorized Dealers have an advantage.

   

• How Dealers Can Win Without Racing to the Bottom
  Slashing prices is not the answer. This episode outlines how expectation-setting, honest conversations, and reliability create long-term growth without sacrificing margins.